Ultimate FAQ guide to battery swapping charging stations
About Us
Who We Are
We provide you the best battery swapping stations solution of electric motorcycle battery
TYCORUN ENERGY provides a complete set of solutions and business consulting for battery swap station, including independently developed battery swap software and management system, motorcycle batteries designed for battery swap and battery swap cabinet with intelligent cabinet control system, and all of these can be developed with customized ODM,OEM services.
As a manufacturer of battery swap station system and lithium ion battery with 16 years of professional experience, TYCORUN ENERGY provides the most complete, professional, reliable and mature business model of battery swap station service in the current industry.
Ultimate FAQ guide to battery swaping charging stations
Two-wheeled electric bike battery swapping technology is an alternative technology to traditional charging methods, which involves placing an electric vehicle battery into a designated battery swapping station and replacing it with a battery that has already been charged.
The battery swapping model has the advantages of high replenishment efficiency, low purchase cost, and iterative battery upgrades. Battery swapping charging stations can also serve as an energy storage system, easing the pressure on the power grid by shaving peaks and filling valleys, and contributing to battery recycling.
This article summarizes the answers to frequently asked questions about Tycorun battery swapping charging stations, and I hope it will be helpful to you.
① What conditions improve the success of a battery swapping project
A battery swap project is a capital project as well as an internet project. Therefore, you can refer to the following conditions when you are ready to invest in battery swapping project:
● Capital investment, battery swapping project needs a lot of capital investment, battery swapping project’s pre-investment cost is large, long payback cycle, sufficient capital preparation is conducive to the maintenance of the project operation, so you need to have a certain amount of capital preparation.
● Market demand, we need to fully understand the actual situation of the target market before committing to the project, such as what is the market share of fuel motorcycles and electric motorcycles, and what is the proportion of monthly transportation expenditure to all user expenditures. A full understanding of the market will help in the formulation of battery swap packages and the estimation of the project’s payback cycle.
● Operation ability, battery swapping project is a long-term investment project, in the early stage of the battery swapping charging stations, batteries, electric motorcycles, but also need to have personnel to maintain the daily operation of the battery swapping project.
● Social resources, battery swap project is a high investment and slow payback project, if there is government policy support or site support, etc., it can make the power swap project start faster.
② How do I know if my country is suitable for a battery swap project
You can refer to the following 5 aspects to understand whether your country is suitable for the battery swap program.
● Market demand, you can look at the proportion of two or three-wheeled vehicles in the target market, what is the proportion of fuel vehicles and electric vehicles respectively?
● Is the local takeaway and courier industry mature? How many kilometers do riders ride per day?
● Government policies on green energy support (e.g. Thailand, Indonesia, Malaysia, etc. subsidize the first electric vehicle about 3200 RMB)
● Is daily vehicle refueling more expensive? Is it more cost-effective to use electric vehicles? (e.g. African countries have higher fuel costs and the local market share of electric vehicles is higher compared to most countries).
● Is basic transportation convenient? What is the terrain of the country? (e.g. in mountainous areas, it is more convenient to use motorcycle transportation than car)
2. Why choose TYCORUN battery swap station provider
① Which countries are Tycorun’s existing markets
Tycorun has received inquiries from more than 100 countries, and has already sent samples to more than 30 countries for pre-testing, and more customers are in the process of negotiation. The countries we are promoting cooperation with are Thailand, India, Dubai, Bangladesh, and other Southeast Asian countries.
② Does Tycourn have experience operating in the Chinese market
Yes, TYCORUN’s Chinese brand “Pai Da Ren” has deployed 1,000 battery swapping charging stations in the Chinese market, and has hands-on experience in the whole battery swap project, and understands more about the problems encountered in the actual operation of the battery swap project.
③ How is the battery swap project operating for Tycorun customers
Tycorun has several major brands in the Middle East and Thailand that have already launched battery swapping charging stations in bulk, about 2,000 battery swapping charging stations, and these brands have achieved initial success in their operations.
④ What is the approximate annual production of Tycorun
Monthly output of battery swap cabinets is 5,000 units, and monthly output of lithium battery is 50,000 sets.
⑤ What certifications do Tycourn’s products have
Because different countries need different certifications, we can do according to customer demand for certification. Batteries have been certified UN38.3, MSDSCE, UL2271 (Middle East), battery swap cabinets have been certified CE motorcycles have been COC, EEC.
⑥ Can TYCORUN provide guided training on battery swap
Of course, we are involved in the whole process from the customer’s program to the actual operation: guidance, training, and assistance in implementation. If the number of batteries in the project reaches 10,000, we will send professional engineers to assist in the implementation.
⑦ What is the lead time for Tycorun’s battery swap products
Product delivery time is divided into three cases, the delivery time is different in different cases.
● The first case, sample test, if you buy sample, we can ship the product within 5 days if we confirm the stock is sufficient.
● The second situation, bulk purchase of standard products, standard products support OEM, our factory can produce 5,000 battery swap cabinets, 50,000 sets of batteries a month, bulk purchase, the delivery time is 45-60 days.
● The third case of customized development, if you need to customize and design drawings, it needs to be evaluated by professional engineers, please contact us to make sure.
3. Battery swapping charging stations
① How do we choose the size of the battery swapping charging stations
At present, our standard product has 5, 8, 9, 12 slots battery swapping charging stations, the more the number of slots, the more batteries can be accommodated. During the initial testing phase of a project, you can choose a battery swap cabinet with fewer slots to test performance, and when the project expands you can purchase a battery swap cabinet with more slots for better utilization. If an existing standard battery swap cabinet is the right size, but the number of bins is not large enough, multiple swap cabinets can be used in parallel to meet the demand.
② How does Tycourn’s battery swapping system mode
There are two modes for users to battery swapping: online mode and offline mode. Online mode: battery swapping operation can be done through online APP, offline mode: it can be done with NFC or password mode.
You can watch the following video about Tycourn’s NFC battery swapping process:
③ What customizations can Tycorun’s battery swap cabinet product accept
Tycorun’s standard product: You can change the exterior color and internal logo on the basis of the existing battery swapping charging stations model, or can be designed according to the drawings (development and customization costs are large, it is recommended that the project is mature or well-funded to consider, customization costs can be returned after reaching a certain number of purchases)
④ Can I just buy the battery swap cabinet without the batteries
You can purchase Tycourn’s battery swap cabinets only, you only need to provide the communication protocol of the batteries and our battery swap cabinet system to adjust the protocol, you can do battery swapping, so that the battery information is displayed in the background.
⑤ What accessories are available for the battery swap cabinet
NFC swiping battery swapping function, monitoring, canopies, air conditioning, solar charging (solar panel, controller, etc.).
⑥ How much KWH does battery swap station consume per day
According to the 5 slots of battery swap cabinet to calculate, a day of 12 hours of work, each 72V30Ah battery needs to be filled with 3h, 12 hours can be filled with four rounds of batteries, a total of 4 * 4 batteries, each battery consumes more than 2 degrees of electricity, a total of 2 * 4 * 4 = 32 degrees of electricity (calculated as 2KWH).
⑦ Can Tycourn battery swapping charging station be solar powered
Yes, solar energy can be used as a supplement to utility charging, the intensity of solar power generation is related to the country’s climate and weather, and the efficiency of power generation varies from country to country.
⑧ Can battery swapping charging stations be placed outdoors
Yes, Tycourn’s battery swapping cabinet and batteries come with fireproof and waterproof function, and in countries with hotter climate, the power swapping cabinet can also be added with in-cabinet air conditioner to ensure the temperature of batteries inside the cabinet and prolong the life of batteries. It is also possible to build a small room to place the battery swapping cabinet, which will improve the operating life of the cabinet and the batteries even more.
⑨ How to connect battery swapping charging station to the Internet outdoors
There are two ways to network the cabinets, WIFI networking and SIM card networking. In the absence of WIFI, battery swapping charging stations will use traffic to ensure that the cabinets communicate normally with the backend.
⑩ What if someone breaks the cabinet and steals the battery
The battery swapping project is the most important to ensure the safety of the assets, if battery swapping charging stations suffered damage, the background will immediately receive the error message, through the message sent to the person in charge of the battery swap station, the person in charge of the situation can go to the scene to check the situation.
Battery swapping charging station can be equipped with optional monitoring, all the monitoring video will be stored, and can be viewed and tracked later. At the same time each battery has an independent number, and GPS and networking capabilities, you can confirm the battery location through the background.
4. Batteries for battery swapping station project
① Which is better – LFP or NCM or semi-solid state battery
According to the market demand choice, three kinds of batteries have their own advantages, lithium iron phosphate long service life, high temperature resistance but the volume is large, and ternary lithium battery energy density is relatively light and low temperature resistance.
Semi-solid state battery energy density between lithium iron phosphate battery and lithium ternary battery, so the volume is also smaller than the lithium iron phosphate battery volume, safety performance is also higher than the lithium ternary battery.
② What is the form of the connection interface for Tycorun batteries
Tycourn’s battery has two types of connections, soft connection(wired) and hard connection (wireless). Hard link batteries correspond to 8 slots and 9 slots battery swap station, soft connection batteries correspond to 5slots and 12slots battery swap station.
③ How to choose the specification of swappable battery
Currently Tycorun’s swappable battery’s standard products are 48v30ah, 60v 30ah lithium battery, 72v30ah, which can be chosen according to customer’s market demand.
TYCORUN 60V 30Ah battery
④ What are the parts of the battery that I can customize
Batteries can be designed according to drawings and can be customized with battery capacity, case, logo, size, battery charging interface.
⑤ How do I view information about the batteries in swap station
Users can view it on the app and the information will be displayed on the swap cabinet screen when the battery is connected to the battery swap station. Manager can view all battery information on the battery swap backend system.
⑥ What are the functions of the battery’s GPS module and 4G module
GPS module can locate the battery and check its position; 4G module provides networking function for the battery to ensure that the battery can transmit data to the backend.
⑦ Do I need to provide the battery sim myself
SIM card to the battery to provide networking function, need the customer’s own country traffic to ensure networking. The internal structure of the battery is so precise that it is easy to damage the battery if the customer puts it in by himself, so we suggest the customer to send the SIM card to Tycourn to put it in the battery.
⑧ What is the range of a 1500w motor with a 72V 50Ah battery
Battery range is related to many factors, speed, load, battery power, road conditions and so on. After testing, at an average speed of 40KM/H, the motorcycle’s estimated driving time is 2.4 hours, with a range of about 96 kilometers.
⑨ How do I interface my own battery with the battery swap cabinet
In this case, the battery needs to be sent to Tycorun’s factory first so that a technician can work on it and test it.
⑩ Can user’s motorcycle battery be charged in our battery swapping station
No, the BMS protocol is different, even if the battery connector can be connected, the swapping station will not recognize it and will not be able to charge it.
⑪ Can a rider take a swappable battery home to recharge
Defined according to the customer’s battery swap brand (BMS definition).
5. Electric motorcycle for battery swapping station project
① Can I choose another electric motorcycle manufacturer
It is optional and there are two situations that require our cooperation:
● The first, if the customer needs to display the battery power information displayed on the motorcycle, you need to dock the motorcycle and battery protocol.
●The second, if the customer does not need to display battery information, only require discharge, then as long as the interface between the battery and the motorcycle is consistent.
② What motorcycle models does Tycorun have
There are MINI, CPX, BOX, CGW, A9 and other motorcycles to choose from, and detailed models can be obtained by inquiring.
6. Software backend for battery swapping station project
① How can I test the software by purchasing a sample
There is no need to purchase software, only hardware is required for the sample testing stage, we can provide free test account for customers to test the software.
② What does the battery swapping system backend software do
● Data section, including total revenue, daily revenue, this month/previous month revenue, annual revenue, total deposit, user status and deposit payment status, battery swapping service usage.
● User center, including user ID, cell phone number, real name status, deposit status, package status, battery status, affiliated network, purchase time and expiration date.
● Business management, including network management, deposit management, package management, agent management, and sub-account management.
● User management, including user ID, real name status, registration time and affiliated network.
● Electricity management, including battery swapping charging stations start running to the end of the meter degrees.
For a more detailed introduction to the battery swap system backend you can watch the video:
③ What are the functions of the battery swap App
Real-time view of nearby battery swapping charging stations locations, number of batteries and battery SOC.
For more information on using the Tycorun battery swap APP, you can refer to the following video：
7. Product purchase options
① How many batteries and motorcycles should go with a 5 slots swap cabinet
1 set of 5 slots battery swap station work 12h, need to be equipped with 1 + 4 * 4 = 17 batteries, the extra 1 battery as a spare. Inside the battery swapping station, 4 batteries are stored, 1 spare battery is not used, and there are 12 mobile batteries in total, which can be used for 12 single battery motorcycles or 6 dual battery motorcycles.
② How many batteries and motorcycles should go with a 8 slots swap cabinet
Under the same calculation method, an 8 slots battery swap station working for 12 hours needs to be equipped with 1+7*4=29 batteries, 7 batteries stored in the station and 1 spare battery not used. A total of 21 mobile batteries are available for 21 single battery motorcycles or 10 dual battery motorcycles.
③ How many batteries and motorcycles should go with a 12 slots swap cabinet
12 slots swapping station works for 12 hours and needs to be equipped with 1+11*4=45 batteries. The station stores 11 batteries, 1 spare battery is not used, there are 33 mobile batteries, which can be used for 33 single battery motorcycles or 16 dual battery motorcycles.
④ How long is the payback period for operating a battery swapping charging station
For example, a 12 slots battery swap cabinet, with 45 batteries, the total battery swapping station cost is about 155,000 RMB, the number of users can be served is 33, the monthly rent of each user is 500 RMB, the monthly gross income is 16,500 RMB, the monthly electric power consumption is about 1,500 RMB, the monthly gross profit is 15,000 RMB, and the return on investment is about 10 months.
⑤ What is the profit model for battery swapping charging stations
We wrote about battery swapping business model before, the profitability of battery swapping charging stations depends on the number of users and the cost of inputs, which can be discussed in detail by contacting us or by watching the video.
8. Battery swapping charging station project agent
① What are the conditions for becoming an agent
Tycourn will fully support the agent’s brand to develop battery swapping scale locally.
What is the profit model of battery swapping charging stations like Annual target task: In the first year, from the date of signing the agreement to December 31, 2024, Party A will order 2,000 motorcycles, 4,800 batteries, and 100 battery swapping charging stations.
In the second and third years, from January 1, 2025 to December 31, 2025 and from January 1, 2026 to December 31, 2026, respectively, Party A will order 4,000 motorcycles, 10,000 batteries and 200 battery swapping charging stations per year.
If Party A achieves 75% of the quantities in each period, then Party A will achieve the annual target task as long as the total quantities ordered by the end of the third year on December 31, 2026 are not less than 10,000 motorcycles, 24,800 batteries and 500 battery swapping charging stations.
In case of non-achievement, Tycorun has the right to terminate the Agency Agreement or change the annual target tasks accordingly through friendly negotiation and with the consent of both parties.
9. After-sales support
① How long is the warranty on battery swapping charging stations
The overall warranty of the cabinet is 1 year, and the warranty of the cabinet parts is divided into perishable parts and non-perishable parts warranty, and the non-perishable parts warranty is 3 years. The warranty period of specific parts is also different, please refer to Tycorun swapping cabinet vulnerable parts list
Swapping cabinet Vulnerable parts list
The swapping cabinet Vulnerable parts list contains parts of the equipment that are easily damaged; Parts are prone to wear and aging under high frequency use, battery impact, high temperature, etc. Some exposed parts are easy to be damaged by contact, also known as Vulnerable parts.
Vulnerable parts
Functions/Description
Battery compartment door lock
12V chamber door electromagnetic lock, double feedback signal, including lock hook accessories, 12V
Battery compartment door hook
Matching chamber door lock use
Battery guide block
Guide when inserting the battery to help reduce friction
Battery charging wire &connector
Soft connector cable, 2+6 battery connector
Logo light & light strips
Logo light and light strip
Fans inside the cabinet
Small fan in the cabinet (if designed), 12V, 60*60*10mm
Fans on the cabinet
Cabinet cooling fan (if designed), 12V, 120*120*20mm
Air-con
220V 500W~2KW，The specific model is to be determined
Touch screen with Android
Android touch all-in-one, Display exposed to damage risk
② What support can Tycorun provide if the battery is damaged
At the sample stage, we will have specialized personnel to contact and cooperate to solve the problem. When battery swapping charging stations reach 1,000 units or batteries reach 10,000 sets of purchasing quantity, we will send engineers to the local area to solve the after-sale problems.
③ What is the warranty for swappable batteries
The swappable batteries are guaranteed for 1 year for vulnerable parts and 3 years for non-vulnerable parts.
④ What are the wearing parts of batteries
Battery vulnerable parts are as follows：
Battery vulnerable parts list
Vulnerable parts list contains parts of the equipment that are easily damaged; Parts are prone to wear and aging under high frequency use, battery impact, high temperature, etc. Some exposed parts are easy to be damaged by contact, also known as vulnerable parts.
Vulnerable parts
Functions/Description
Battery connector
For charging and discharging
Battery BMS
Prevent the battery from over-charging and over-discharging, extend the battery life, and monitor the battery status
⑤ What is Tycorun’s after-sales service like
Tycorun has a complete after-sales system, you can submit your questions online through Tycorun’s after-sales platform, and we will have specialized personnel to contact and cooperate with you to solve the problems for anything that needs to be cooperated in the sample stage. When battery swapping charging stations or batteries reach 10,000 purchase quantity, we will send engineers overseas to solve after-sales problems.
10. Battery swapping market in China
① What about battery swapping market in China
According to relevant reports, there are 8 million takeaway riders and 4 million courier boys in China, and the number of electric two-wheeled vehicles has reached 400 million in 2023, and more than 1,000 brand owners have entered the battery swap market.
As a competitive red ocean market, China’s two-wheeled electric vehicle market is gradually becoming saturated and its scale is stabilizing.
For a more detailed introduction to the battery swap system backend you can watch the video:
